RPA and Intelligent Automation
In order for RPA tools to realize their full potential, they will need to move beyond task automation to include intelligent automation (IA). This type of automation expands RPA functionality incorporating artificial intelligence, like machine learning, natural language processing, and computer vision.
As artificial intelligence becomes more commonplace within RPA tools, it will become increasingly difficult to differentiate between these two categories.
Intelligent automation is more than the simple rule-based systems of RPA and you can think of RPA as “doing” tasks, while AI and ML encompass more of the “thinking” and "learning," respectively. Intelligent Automation trains algorithms using data so that the software can perform tasks in a quicker, more efficient way. As artificial intelligence becomes more commonplace within RPA tools, it will become increasingly difficult to differentiate between these two categories.
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