Benefits of RPA

There are multiple benefits of RPA, including:
•    Less coding: RPA does not necessarily require a developer to configure; drag-and-drop            features in user interfaces make it easier to onboard non-technical staff.
•    Rapid cost savings: Since RPA reduces the workload of teams, staff can be reallocated              towards other priority work that does require human input, leading to increases in                  productivity and ROI. 
•    Higher customer satisfaction: Since bots and chatbots can work around the clock, they            can reduce wait times for customers, leading to higher rates of customer satisfaction.
•    Improved employee morale: By lifting repetitive, high-volume workload off your team,            RPA allows people to focus on more thoughtful and strategic decision-making. This shift        in work has a positive effect on employee happiness.
•    Better accuracy and compliance: Since you can program RPA robots to follow specific             workflows and rules, you can reduce human error, particularly around work which                   requires accuracy and compliance, like regulatory standards. RPA can also provide an             audit trail, making it easy to monitor progress and resolve issues more quickly.  
•    Existing systems remain in place: Robotic process automation software does not cause            any disruption to underlying systems because bots work on the presentation layer of              existing applications. So, you can implement bots in situations where you don’t have an        application programming interface (API) or the resources to develop deep integrations.